Web Site Managers

We site managers who do not know how to make accessible sites themselves, face a difficult problem of quality assurance of both their team and the products. It is recommended that no work be undertaken without a clear set of requirements that:

• specify the levels of accessibility required for that work,
• a demonstration of the ability of the team to produce accessible content, and
• a clear set of testing methods and checkpoints agreed in advance.

Unfortunately, too often developers or content do not reach suitable standards and by then it is very expensive to retrofit accessibilility without losing the original look and feel of the web resources. It should be noted that in some circumstances, there are no excuses for not publishing accessible content and responsibility can be expensive where users suffer as a result of not being able to access content.

It is wise to check the legal requirements that apply to any particular website as well as local policies.

Last updated: 8 March 2002